Telehealth status: I am very sorry to cancel telehealth tonight (Feb. 16th) due to the sudden and unexpected worsening health status of a family member. If the situation improves, I will try my best to offer telehealth tomorrow (Feb. 17th) in the afternoon or early evening in addition to the next usual Sunday on Feb. 23rd. Please check back here tomorrow for the status; if you don't see any changes to this box of text by 3:00 PM, then it means the situation did not allow for telehealth.
On the other hand, if the situation allows, I will update this box of text ASAP with the available time period. As a reminder, you are always welcome to see my colleagues at the 17th clinic or other doctors wherever it is most convenient for you (the older Lonsdale &19th Clinic also has your chart).
Again, I am very sorry for the cancellation with such short notice. Of course, I respect your time, as well as your expectation of consistency with the telehealth service. As such, I try my best to maintain the reliability of this resource by using some of my very limited free time on Sunday evenings (I work at three clinics and as a physician lead for the N. Shore Mental Health and Substance Use working group, just in case you thought I was always off skiing... ). Take care, -Eric
More Detailed Version:
Please click on the above button sometime between 6:00 PM and 8:00 PM on a Sunday* to access telehealth. This will take you to the "virtual waiting room" where I can see you waiting for me. I will then connect with you as soon as I can. If you entered the "virtual waiting room" before 8:00 PM, I will connect with you even if it is past 8:00 PM when I finally get to you. Please feel free to leave your computer to carry on with your home activities while waiting (wait times have recently increased to approx. 45 min - 60 min.); that said, please keep your phone nearby so that I can call you If you are away from your computer or if there is a connection difficulty upon getting to you in the queue.
*(Telehealth hours may be subject to change or cancellation without notice)
My Telehealth "Command Centre"
I assembled this integrated setup (using mostly used/recycled components) for telehealth; paperwork countermeasures; and to increase the effective bandwidth between a care plan and the current medical literature.
Unfortunately, I don't have time to play any video games.
The "fine print":
Please do not send messages asking clinical questions or sharing medical information; I am unable to read or respond to this information. Rather, I can only respond to questions or concerns via in-person conventional clinic appointments or telehealth video call appointments (as per what the College allows).
Of course, telehealth is only appropriate in certain situations. If you are unsure, I am more than happy to provide guidance.
MSP allows only one visit to a family doctor/GP per day (in-person or via telehealth), so please don't book a telehealth appointment on the same day as an appointment with a different family doctor/GP.
Telehealth is not a "virtual walk-in" service. Rather, it complements in-person appointments as part of the comprehensive and continuous care for registered clinic patients.
This service is mostly intended to expand the accessibility of full-scope health care for the patients of my own practice.